Service Desk

{"xsrfToken":"BQZR-I2SD-7K0W-F3VK_f6426f565378b3c0c299e0abe849ef11e628e0c8_lout","helpCenterBranding":{"logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/9","logoId":"9","isLogoAvailable":true,"helpCenterTitle":"Welcome to R3 Support","sharedPortalName":"R3 Support Center","userInitialAnnouncementHeader":"Raising Tickets by Email","userInitialAnnouncementMessageWiki":"You can now raise tickets by email! \nSending an email to the following address will raise a new support ticket: \nsupport@r3-cev.atlassian.net \nAll tickets raised by email will be visible in this portal. They can be updated here, or by replying to the automatic emails received each time they're updated. \nThe summary of the ticket should be written into the email subject line and the description into the email body. \nAttachments to the email will be automatically added to the ticket. \nAnyone CC'd on the email will be added to the ticket as a Requested Participant, provided their email addresses are also registered with us. \nAll incidents submitted by email are given a default severity of S3. For higher severity incidents we suggest you either make this clear in the subject line or raise the ticket through this portal where the severity field can be manually set. \n------------------------------------------------------ Corda Enterprise 4.2 Available! ------------------------------------------------------ \nCorda 4.2 is now available from the following download link: \n<a href=\"https://r3share.mohso.com/fl/Hcvd8hjTjN/Corda_Enterprise_4.2_\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">https://r3share.mohso.com/fl/Hcvd8hjTjN/Corda_Enterprise_4.2_</a> \nPassword: 9v8N778J","translations":{"en-US":{"helpCenterTitle":"Welcome to R3 Support","sharedPortalName":"R3 Support Center","announcementHeader":"Raising Tickets by Email","announcementMessage":"You can now raise tickets by email!\n\nSending an email to the following address will raise a new support ticket:\n\nsupport@r3-cev.atlassian.net\n\nAll tickets raised by email will be visible in this portal. They can be updated here, or by replying to the automatic emails received each time they're updated.\n\nThe summary of the ticket should be written into the email subject line and the description into the email body.\n\nAttachments to the email will be automatically added to the ticket.\n\nAnyone CC'd on the email will be added to the ticket as a Requested Participant, provided their email addresses are also registered with us.\n\nAll incidents submitted by email are given a default severity of S3. For higher severity incidents we suggest you either make this clear in the subject line or raise the ticket through this portal where the severity field can be manually set.\n\n------------------------------------------------------\nCorda Enterprise 4.2 Available!\n------------------------------------------------------\n\nCorda 4.2 is now available from the following download link:\n\nhttps://r3share.mohso.com/fl/Hcvd8hjTjN/Corda_Enterprise_4.2_\n\nPassword: 9v8N778J","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#172b4d","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://r3-cev.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":false,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=r3-cev","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BQZR-I2SD-7K0W-F3VK_f6426f565378b3c0c299e0abe849ef11e628e0c8_lout","baseUrl":"https://r3-cev.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"28304916-875d-45aa-8152-debad97b38c6","optedInFeatures":{},"anonymousEnabled":false,"requestIntroEnabled":true}